FAQs

Q?

Do you offer private tours?

A.

Yes. We offer private downtown tours, Wine tours and Holiday Lights tours. Trolleys are also available for weddings, shuttle services, reunions, parties, corporate events and more.

Q?

May I store a stroller on the trolley?

A.

Unfortunately, we do not have room to store strollers. Additionally, we are required to keep the aisle clear for the safety of all passengers. Most of our guests choose to store their larger belongings in their personal vehicles.

Q?

Are the trolleys handicapped accessible?

A.

Our downtown trolley is handicapped accessible. The only time it would not be available is when it is offline for maintenance. Our other trolley and shuttle bus used for weddings and other charters are not handicapped accessible.

Q?

Can we sit together?

A.

Seating is on a first-come, first-served basis. The trolley is generally open for seating 15 minutes prior to departure.

Q?

Is this a step-on, step-off service?

A.

No. The tour offers 75 minutes of continuous narration. For those passengers requesting to leave the trolley during the tour for special circumstances (unruly children, need for public restroom facilities, etc.) we are unable to make arrangements to let you re-board. We strongly recommend that you make any necessary arrangements before boarding at the beginning of the tour.

Q?

Do I have to purchase tickets in advance?

A.

Advance purchase is recommended. Tours often sell out, especially May through October and near holiday weekends. To secure the day and time you prefer, you may purchase tickets using the "Tickets" button below.

Tickets

Q?

Are the trolleys air-conditioned?

A.

The main trolley used for downtown tours is "open-air" with windows in the front section and large open panels in the mid- and rear sections. The white charter trolley used for weddings and so forth is not air-conditioned; we open the windows. The shuttle bus used for wine tours and charters is air-conditioned.

Q?

Are the trolleys heated?

A.

Yes. However, you should dress for the weather. The trolleys will not feel as warm as your personal vehicle.

Q?

Can we eat or drink on the trolley?

A.

Bottled water and coffee cups with lids are fine. For the consideration of fellow passengers, food and snacks are prohibited aboard the trolley to avoid noise, trash and food smells.

Q?

Do you offer discounts?

A.

Yes, we offer a military discount for our downtown tour to current and former service members of the U.S. Armed Forces. The regular adult ticket is $25. The military discount ticket is $22.

Q?

Are group rates available?

A.

Groups of 20 or more may purchase tickets at a reduced rate for the downtown tour. Please call us in advance. Your group of 20 or more might opt to take a regularly scheduled tour, or you may prefer to schedule a private tour. Contact us for more information.

Q?

Where can we park downtown?

A.

There are several options when parking:

  • Visitor Center: There is a small lot beside the Visitor Center where you can park for 30 minutes while buying trolley tickets and speaking with the councilors about area attractions and amenities.
  • Street: Parking on the streets is limited to two hours, Mon-Sat, 9 am-5 pm. Sundays unlimited.
  • Public: Free parking is available in lots along Sophia Street (which is one block down the hill from Caroline Street). See the parking map for more details.
  • Garage: The parking garage is one block from the Visitor Center. The entrance is on Wolfe Street between Caroline and Sophia streets. The first three hours are free. Then it costs $1 per hour. See the parking map for more details.

Q?

How long does the downtown tour take?

A.

The fully narrated tour of the historic district, City Dock and Civil War battlefield lasts approximately 75 minutes.

Q?

What is the cost for the downtown tour?

A.

The adult ticket for the Fredericksburg downtown tour is $25. The Military ticket is $22. Tickets for children 6-12 years old are $10. Children younger than six ride for free. However, they will need to sit on a parent’s lap if the trolley is full.

Q?

What sites do we see on the downtown tour?

A.

We will view many of Fredericksburg’s most historic monuments, markers and attractions, including Mary Washington’s home, the James Monroe Museum and Kenmore Plantation. We also drive to City Dock alongside the Rappahannock River and to the Fredericksburg Civil War battlefield at Marye’s Heights.